What we did
Lancaster is our hometown, so this September 2025 call was close to home in more ways than one. The homeowner's air conditioning system was malfunctioning, and the first step was figuring out why.
Our diagnosis uncovered a refrigerant leak. With the customer's approval, we replaced the line set running along the outside wall of the house. We also addressed the issue with the coil, which is under warranty. Once the work was done, the air conditioning system was functioning effectively again.
Refrigerant leaks rarely get better on their own, and a system that is low on refrigerant cannot cool properly. Finding where the leak is and repairing the components involved is the only lasting way to deal with it. The line set is the copper piping that carries refrigerant between the indoor and outdoor units, and when it runs along an exterior wall it is exposed to Kentucky weather year after year. Checking warranty status on major parts like the coil is also part of handling a repair responsibly, since it can make a meaningful difference for the homeowner when a covered component is involved.
