Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website at graceland-ky.com and any related communications and forms provided by GraceLand Air, LLC ("GraceLand Air"). By using this site or requesting service, you agree to these Terms.

Use of the website

You may use this site for lawful, personal purposes — reading information about our services, requesting quotes, and scheduling work. You agree not to misuse the site, attempt to interfere with its operation, or use it to transmit unlawful, harassing, or harmful content.

Service requests and estimates

Submitting a request through this site does not by itself create a binding contract for service. All service work is subject to our standard service agreement, which is provided or signed at the time work is scheduled or begins. Instant-estimate ranges shown on this site are non-binding preliminary estimates based on the information you provide; final pricing is confirmed after a licensed technician evaluates your system in person.

Licensing

GraceLand Air is a Kentucky-licensed HVAC contractor. Master HVAC Contractor license HM06402.

Warranties and disclaimers

Manufacturer warranties on installed equipment are provided by the equipment manufacturer (for example, American Standard or LG) and are governed by their terms. Workmanship warranties, when offered, are described in the applicable service or installation agreement.

The content on this site is provided "as is" for general informational purposes. We make no warranty that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of liability

To the fullest extent permitted by law, GraceLand Air is not liable for any indirect, incidental, special, or consequential damages arising out of your use of this website. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Intellectual property

All content on this site — including text, logos, photos, and design — is owned by GraceLand Air or licensed for our use. You may not copy, reproduce, or redistribute it without our written permission.

Third-party links

Our site may link to third-party websites (for example, Google reviews or equipment manufacturers). We are not responsible for the content or practices of those sites.

Governing law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-laws principles. Any dispute arising out of these Terms or use of this site will be resolved in the state or federal courts located in Kentucky.

Changes to these Terms

We may update these Terms from time to time. Continued use of the site after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at airgraceland@gmail.com or (859) 339-7070.