What we did
A malfunctioning evaporator coil on a heat pump brought us to Richmond in June 2025. The coil needed to be replaced, and that became the starting point for the job.
We removed the faulty coil and installed a new one, then added refrigerant to the system. Further checks after the coil replacement turned up another problem: a grounding issue with one of the compressor terminals. That is not something to overlook, since electrical faults at the compressor can create safety concerns as well as performance issues. Once the repairs were completed, we left the system in a safe state for future use.
This job is a good example of why we keep testing after the main repair is done. Replacing the coil addressed the original problem, but continuing to check the system is what revealed the grounding issue at the compressor. In Kentucky, a heat pump does double duty, cooling through humid summers and heating through the winter, so it needs to be both reliable and safe year-round. For a homeowner in Richmond, knowing the system was checked beyond the obvious repair and left in a safe condition matters.
