What we did
A furnace that stops heating in February is not something anyone wants to wait on. At this Burgin home, the pilot had gone out, and without it the furnace could not heat the house properly.
Our technician Paul came out to the home, assessed the situation, and restored the furnace to working order. Before leaving, he made sure everything was working efficiently. The homeowner was pleased with the service.
In central Kentucky, February can bring some of the coldest nights of the winter, and a home without heat can get uncomfortable quickly. That is why we treat no-heat calls like this one with urgency. Having a technician look over the furnace after a problem like this also gives the homeowner confidence that the system is running properly, rather than just hoping the problem does not come back. A pilot that has gone out is worth checking in person, because the furnace needs to be assessed as a whole, not just restarted and left alone. If your furnace stops producing heat, give us a call and we will come take a look.
